Refund Policy for Black Circle Technologies Inc 

Merchant only accepts returns for defective items

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at the phone number or email address below with details of the product and the defect, and we will give you instructions on how to return the product.

You will be responsible to pay for any shipping fees to return your item. We are not responsible for any loss or damage during shipment. Shipping charges for all returns must be prepaid and insured (if you choose to insure the item) by you. If your return is eligible for a refund, the refund will not include any shipping and handling charges that may be shown on the packaging slip or invoice.

When we receive the returned product, we will examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price (using your original method of payment). Shipping and handling charges you already paid are not refundable, and any amounts refunded will not include the cost of shipping. It may take up to 15 business days after you receive an email from us for you to see the refund on your statement.

Contact Information:

Black Circle Technologies Inc

1-877-433-3625

info@blackcircletech.com

Customers may return unopened items

1. Returning unopened items:

We accept returns items. You may return undamaged items within 7 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

To follow-up on the status of your return, please contact us at the phone number or email address below.

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, please contact us within 7 days of your purchase at the phone number or email address below with details of the product and the defect, and we will give you instructions on how to return the product.

3. Exceptions

Some items are non-refundable or non-exchangeable and are listed on or website as such.

4. Shipping

You will be responsible to pay for any shipping fees to return your item. We are not responsible for any loss or damage during shipment. Shipping charges for all returns must be prepaid and insured (if you choose to insure the item) by you. If your return is eligible for a refund, the refund will not include any shipping and handling charges that may be shown on the packaging slip or invoice.

To return or exchange the item you purchased, please contact us to arrange return shipment of  the item.

5. The Process

When we receive your item, we will examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund or an exchange.

If you are entitled to a refund, we will refund your purchase price and a credit will be applied to your original method of payment. Shipping and handling charges you already paid are not refundable, and any amounts refunded will not include the cost of shipping. It may take up to 15 business days after you receive an email from us for you to see the refund on your statement.

If you are entitled to a replacement, we will send you a replacement to your original shipping address.

6. Contact Information:

Black Circle Technologies Inc

1-877-433-3625

info@blackcircletech.com